shio kambojaPrivacy Policy

This page describes what we collect when you use shio kamboja and how we keep that data protected. We take your privacy seriously. When you create an account, deposit via DANA or e-wallet, or place a bet on Liga 1 matches, we handle your information according to the commitments set out here.

We at shio kamboja operate an online gaming and sportsbook service in supported Indonesian jurisdictions where local law permits. Our platform processes personal data to verify your identity, process payments, manage your account, and deliver our service. This policy explains what that means in practice.

What we collect and how we use it

We collect your email address, full name, date of birth, and phone number during account creation. We also collect identity documents (KTP, passport, or driving licence) for verification purposes. These details form the foundation of your account and allow us to confirm you meet the service eligibility criteria in your jurisdiction.

We collect payment information when you deposit. If you use DANA, e-wallet, or mobile banking, we receive transaction receipts and confirmation that funds have cleared. We do not store your full card or e-wallet credentials—only the payment method you selected and the transaction reference. Our payment processors (which may be based outside Indonesia) hold the encrypted payment data itself.

We collect session data, IP addresses, and device information (browser type, operating system, time zone) to prevent fraud and detect account misuse. We also log your bets, withdrawals, and gameplay activity so we can resolve disputes, audit account history, and comply with legal requests from authorities in supported jurisdictions.

We use your email to send account notices (login alerts, withdrawal confirmations, verification reminders). We do not send marketing emails unless you opt in. We do not sell your data to third parties. We may share certain information with payment processors (such as local payment or online payment for bank transfers), identity-verification vendors, and law-enforcement agencies if required by law.

Your rights and how we protect your data

You have the right to request a copy of the data we hold about you. You may also request that we correct inaccurate information or delete your account and associated records, subject to legal retention obligations (typically 5–7 years for financial records in Indonesia). To exercise these rights, contact us at support@shio kamboja.id.

Cookies and tracking

We use session cookies to keep you logged in and functional cookies to remember your preferences (table limits, language, payment method). We do not use tracking pixels or third-party analytics cookies that follow you across other sites. Cookies expire when you log out or after 90 days of inactivity.

Data retention and deletion

We keep your account data for as long as your account is active, plus a retention period of 7 years after closure to comply with anti-money-laundering and tax regulations in Indonesia. After that period, we delete or anonymise your personal information unless law requires us to keep it longer.

We encrypt data in transit using TLS 1.2 or higher. We restrict access to your account details to staff with a legitimate need to view it (support agents resolving a withdrawal issue, compliance officers handling a dispute). We monitor for unauthorised access and update our security protocols as threats evolve.

This policy was last updated in 2025. We may update it if our service changes or local law requires. We will notify you of material changes by email or by posting a notice on shio kamboja. Continued use of the platform after an update means you accept the revised policy.